Our Clients Say

I would have no hesitation whatsoever in recommending Richard Andrews for any business.
Kath McIlwhan, Director, Kip McGrath Education Centres

Richard helped me to reach answers that had “been there”, but surfaced when we spoke - a terrific skill. Precise feedback and clear action points helped me to achieve my goals and I’m still benefiting from the coaching over 3 years later
Carol Wright, Partner, Springfords LLP

The coaching was extremely effective at helping me plan and achieve  business goals. 
Manager, Major Bank

You were fantastic - I could see the scales of incomprehension dropping from people's eyes!
Antonia Swinson, Co-ordinator, International Development Education Association of Scotland

After working with Create the Future, things are better than they have been for a very long time, possibly ever.
Managing Director, Media

Thanks...you have done a great job
Jacqui Hartas, Services Manager, HDA

(Richard’s) gift for creating an open and trusting relationship right from the beginning helped immensely….I was surprised at how quickly I noticed a positive difference in my day to day work. Thank you …. for the invaluable insights in such a variety of areas.
Isabel Brown, Director, Albion Trust

• Good introduction to teamwork + leadership. Felt the ability to pull the group into an interactive session was done well. Thank you. 
• Lively, interesting, useful
• Found it very informative and straightforward to understand.
• Has given me some good ideas to put into practice. Thanks!

Delegates at Leadership and Teamwork seminar

I am now communicating more effectively in all contexts
Manager, Manufacturing


Richard’s professionalism, perfect listening skills and patience were a saviour to me in more ways than one – following one of the toughest years I have ever had. Richard has a gift for creating an honest and trusting coach / client relationship which was apparent from that very first session and his obvious knowledge and experience supported me through some very tough periods.  Through careful listening and open questioning it soon became apparent that I held all the answers and solutions and through these very discussions I started to action plan with speed and confidence – with some amazing results.

This coaching experience has been the best investment I ever made. Within a few months, I had implemented so much change and I had far more confidence in myself. Everyone noticed the difference! I now truly now believe in myself and am excited for the future. 

Thank you Richard for your patience and support over this year-long journey – I will be ever thankful to you – as my colleague and as my friend.
Carole Hewison, Project Director, The Children’s Foundation

The programme improved working relations within the team.
Manager, Manufacturing 

Having the opportunity to share and explore (business) issues with Richard has helped me to realise that I myself had many of the answers to perceived problems, and agree action plans to help me resolve them. Following these has helped me to overcome barriers with the result that….I am much more satisfied with my work. From a business perspective, I have been more productive and have been able to help my organisation to exceed targets.
Jamie Brogan, Business Adviser, Midlothian Chamber of Commerce & Enterprise

The programme improved (my) leadership and decision making and enabled better teamwork
Manager, Manufacturing

• Witty, approachable, energetic, clear and patient in answering questions. Outstanding!
• Excellent interpersonal skills, enthusiastic and knowledgeable
• Good presence and obvious experience
• Lively, approachable, knowledgeable
• Interactive, flexible, very friendly and knowledgeable
• Confident and powerful
• Participative style is very engaging and easy to follow

Delegates on training course

Working with Create the Future has channelled my thoughts into proper plans and made a significant difference to my working practice.
Director, quoted financial business

Following the coaching I reflect much more on problems and external factors, helping me to formulate and carry out positive action plans.
Senior manager, FTSE 100 Bank

Working with Create the Future helped me to reach the answers that I couldn't find alone - terrific!
Partner, accountancy practice

Marvellous - working with Create the Future really helped to clarify my thinking and formulate the way ahead.
Director, investment management

Richard has a style that allowed me to feel at ease during the sessions but his approach and manner also allowed exploration into areas of my performance that I required to challenge and reflect upon.

Richard was one of two coaches that I had worked with during the programme and I can honestly state that he was the one that acted as a catalyst in achieving the desired outcome from the sessions. I found him to be a thoughtful, dependable yet determined individual and I feel that working with Richard was extremely beneficial for me. I continue to take the reflective approach that he encouraged.

I have no hesitation in recommending Richard as I believe that he would be an asset to any team or department.
Senior Executive, Public Sector

Read some of our detailed Coaching Success Stories.